If you want to delete your account for [App Name], follow the step-by-step instructions below. Deleting your account will result in the permanent removal of all your personal data, including your profile and preferences.

Steps to Request Account Deletion

1. In-App Deletion:

1. Open the app.
2. Navigate to Settings.
3. Select Account.
4. Tap on Delete Account.
5. A confirmation modal will appear with the message:
   “Are you sure you want to delete your account? This action cannot be undone.”
6. Confirm the deletion by tapping Confirm.
   • If you change your mind, tap Cancel to close the modal without taking any action.

2. Email Request:

If you are unable to delete your account via the app, send an email request:

• Address: Support@muslim-matchmakers.com
• Subject: “Account Deletion Request”
• Include the following details in the email:
  • Your account username or email.
  • Any additional information for verification purposes.

What Happens After Account Deletion

1. Data Removal:
   
   
   • All your personal data, including your profile, uploaded images, match information, and chat history (from your perspective), will be permanently erased from the system.
   • Any residual personal data will be securely removed to ensure compliance with privacy regulations.
2. Chats for Matched Users:
   
   
   • If you had matches or chats with other users, they will still see the chat history.
   • Your profile will be replaced with:
     • “User Deleted” as your display name.
     • No profile picture or identifying details.
3. Transaction Records:
   
   
   • Certain data, such as financial transactions, may be retained for up to [time period] to comply with legal and auditing requirements.

User Feedback

• Upon successful deletion, the app will display a message:
  “Your account has been successfully deleted.”
• You will be redirected to the app’s welcome or login screen.

If the account deletion process fails, you will see the following error message:
“An error occurred while deleting your account. Please try again later.”

Backend Process

• Data Deletion:
  
  
  • A combination of soft-delete and hard-delete strategies ensures compliance with GDPR and other regulations.
  • Soft-delete retains non-identifiable placeholders for matched users, such as chat history labels.
  • Hard-delete removes all user-identifiable data from the system.
• Notifications to Matched Users:
  
  
  • Chat partners will see a label “User Deleted” in place of your profile.

Testing Scenarios for Account Deletion

1. Verify the functionality of the confirmation modal.
2. Ensure all personal data is securely removed from the database.
3. Validate the appearance of “User Deleted” labels in chats for matched users.
4. Test the app behavior upon successful deletion, including redirection to the welcome screen.
5. Check error handling and display of error messages in case of failed deletions.

Need Help?

If you encounter any issues during the account deletion process, please contact our support team:

• Email: Support@muslim-matchmakers.com